★ Wholesale FAQs ★

We ship to over 100 countries worldwide, including the USA, UK, Canada, Australia, and most European and South American countries. We use reliable carriers like DHL, FedEx, and UPS.

Typically, processing takes 1-3 business days. Shipping via DHL Air usually takes 3-7 business days, while Sea Freight can take 25-35 days depending on the destination.

Every item undergoes a 3-step quality control process before shipment. If you receive defective items, we offer a 30-day return or credit policy.

We have NO strict MOQ for most items. You can even buy 1 piece of a style. However, we recommend bulk orders to save on shipping costs.

We accept PayPal, Credit/Debit Cards (Visa, Mastercard), Apple Pay, Google Pay, Klarna, and Bank Transfers (T/T).

Most of our jewelry is made from high-grade 316L or 304 stainless steel, which is hypoallergenic, waterproof, and tarnish-resistant.

Once shipped, you will receive a tracking number via email. You can also track it directly on our "Track My Order" page using your order ID and email.

Yes! We provide professional dropshipping services. We can ship directly to your customers without any of our branding or invoices inside the package.

Absolutely. We offer custom jewelry cards, pouches, and boxes with your logo. Minimum order for custom packaging usually starts at 100-500 pieces.

Yes, we have a tiered discount system. The more you buy, the higher the discount. Discounts are automatically applied in the shopping cart.

New registered users can use the coupon code "KIVESSA10" for a 10% discount on their first order.

Click on the "Account" icon in the top right corner and select "Register". You only need an email address to get started.