Wholesale Support Center
Everything you need to know about sourcing, ordering, and growing your business with Kivessa.
How to Register
A step-by-step guide on creating your Kivessa wholesale account and getting verified.
Read MoreHow to Order
Learn how to navigate our catalog, use bulk add, and complete your purchase.
Read MoreShipping Info
Everything about delivery times, methods (Air/Sea), and international tracking.
Read MorePayment Methods
Secure payment options including Credit Cards, PayPal, and Local Transfers.
Read MoreReturn & Refund
Our policy on damaged items, missing products, and quality satisfaction guarantee.
Read MoreCustoms & Tax
Information about import duties, VAT, and how we handle customs documentation.
Read MoreCustom Packaging
Enhance your brand with custom jewelry boxes, pouches, and logo cards.
Read MoreDropshipping
How to use Kivessa as your backend fulfillment partner for your online store.
Read MoreNeed Personalized Help?
Our account managers are available for bulk order consultations.