Shipping & Returns
Everything you need to know about shipping and our return policy
Shipping Information
📦 Free Shipping
We offer FREE standard shipping on all orders over $99. For orders under $99, a flat shipping fee of $9.99 applies.
Estimated Delivery Times
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 7-15 business days | 3-7 business days |
| Canada | 10-18 business days | 4-8 business days |
| United Kingdom | 10-20 business days | 4-8 business days |
| Europe | 10-20 business days | 4-9 business days |
| Australia | 10-18 business days | 5-9 business days |
| Other Countries | 15-30 business days | 5-12 business days |
All orders include a tracking number. You'll receive it via email once your order ships.
We ship within 1-3 business days after payment confirmation.
Import duties and taxes may apply depending on your country's customs policies. These fees are the responsibility of the recipient.
Return Policy
🔄 30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, you can return your order within 30 days for a full refund or exchange.
Return Conditions
- •Items must be returned in original condition with tags attached.
- •Return shipping costs are the responsibility of the customer, unless the return is due to our error (wrong item, defective product).
- •Refunds are processed within 5-10 business days after we receive your return.
- •Custom or personalized jewelry cannot be returned unless defective.
How to Initiate a Return
- Log in to your account and go to "My Orders".
- Select the order you want to return and click "Request Return".
- Follow the instructions to print the return label and pack your items.
- Ship the package using your preferred carrier. We recommend using a trackable shipping method.
Refund Policy
Once we receive and inspect your return, we will process your refund to the original payment method.
Refund Timeframe:
- Credit/Debit Card: 5-10 business days
- PayPal: 3-5 business days
- Apple Pay / Google Pay: 5-10 business days
If you haven't received your refund after 10 business days, please contact our support team with your order number and tracking information.