Terms and Conditions

Welcome to Kivessa. By accessing or using our website (kivessa.com) and mobile application, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using the Service, you represent that you are at least 18 years of age or have reached the age of majority in your jurisdiction. If you do not agree to these terms, please do not use our Service.

2. Account Registration

To access certain features of the Service, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Pricing

All orders are subject to acceptance and availability. Prices for our products are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions.

4. Shipping and Delivery

Shipping times and costs vary depending on the destination and shipping method chosen. We are not responsible for delays caused by customs or other factors outside our control.

5. Returns and Refunds

Our return policy allows for returns within 30 days of receipt for most items in their original condition. Please refer to our Return and Refund Policy for detailed information.

6. Intellectual Property

All content on the Service, including text, graphics, logos, and images, is the property of Kivessa or its content suppliers and is protected by international copyright laws.

7. Limitation of Liability

Kivessa shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our Service.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of China.

9. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at support@kivessa.com.